- General Information
- Manufacturer
- Adtran
- Manufacturer Website Address
- http://www.adtran.com
- Brand Name
- Adtran
- Service Name
- ACES Basic Maintenance
- Product Type
- Service
ACES 3 Year Basic Maintenance providing: 4 hour response time into technical support, access to software upgrades and patches, available Monday through Friday, 7 am until 7 pm CT
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 12x5x4 Hour
- Service Details
- 7x24x365 Emergency after hours support
- Access to Software Releases and Patches
- Provided Support
- New Releases Update
- Emergency Consulting
- Software Upgrade
- Service Availability
- 24 x 7 Emergency Consulting
- 12 x 5 Technical Support
- Service Response Time
- 4 Hour - Technical Support SLA
- Service Duration
- 3 Year
- Product Supported
NetVanta Switch:
- 1535P
- 1638
- 1638 with ActivChassis
