- General Information
- Manufacturer
- AudioCodes Limited
- Manufacturer Website Address
- http://www.audiocodes.com
- Brand Name
- AudioCodes
- Service Name
- Customer Technical Support 24x7 Program - Extended Service
- Product Type
- Service
Level 2-4 remote technical support for a 12-month period for deployed products. Available 24x7 (24 hours a day, 7 days a week) for problems of Urgent Priority Level, and Monday-Friday, 8:00 AM - 5:00 PM (Customer local time, Holidays excluded) for all other priority levels' problems.
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x30 Day
- Provided Support
- Parts Replacement
- Repair
- Phone Consulting
- Remote Monitoring
- Web Support
- New Releases Update
- Remote Technical Support
- Software Patches
- Software Maintenance
- Service Response Time
- 30 Day - Repair
- Service Location
- Carry-in
- Service Duration
- 1 Year
- Product Supported
AudioCodes C450HD
